Navigation Case Studies

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Stabilize and Grow Procedure Volume

• Unsuccessful internal attempts at navigation led to decreased volumes
• Only 2.7% of patients were able to access an advanced therapy
• Compromised referral process to OAB Clinic/Champions
• Lack of reporting benchmarks were in place to monitor performance
• High degree of attrition on pathway

 Create Navigation Infrastructure

• Developed best practice care pathway to support 28 providers
• Created benchmarks for program success
• Provided oversight of entire OAB navigation program performance
• Facilitated quicker pathway archiving to increase room for patient enrollment
• Developed of expert Analytic Filters for automated patient identification